Homeowners and general questions
Homeowners and anyone keeping an eye on planning near them.
Questions about an application, how alerts work, your saved postcodes or our data.
hello@planwatch.co.ukUsual reply: within one working day
Contact PlanWatch
Pick the address that fits and your email goes straight to the right person. A real person reads every one.
Trades and businesses
Builders, trades and firms.
PlanWatch Business, Demand Radar leads, API access and bulk data enquiries.
business@planwatch.co.ukUsual reply: within one working day
Something not working
Anyone hitting a problem with PlanWatch.
Can’t log in, alerts not arriving, a page that won’t load or anything that looks broken.
support@planwatch.co.ukUsual reply: within one working day
Billing and plans
Paying customers.
Payments, invoices, changing your plan or cancelling. You can also cancel any time from your account page.
billing@planwatch.co.ukUsual reply: within one working day
Partnerships and press
Partners, journalists and other sites.
Partnership ideas, press and media requests, data collaborations and link requests.
partners@planwatch.co.ukUsual reply: within a few working days
Help us answer first time: email from the address on your account and, for alerts, tell us the postcode you’re watching. Working days are Monday to Friday, excluding UK bank holidays. Many questions are already answered in our FAQ and planning guides.